FAQ Returns

What is your returns policy?

If you would like to return an item to us, please make sure to read over all policies prior to purchasing.  To view our full returns policy click here 

 

How do I make a return?

We want to make sure your returning process is easy as possible. No need to email us relating to returns. To make a return with Pristiny Couture, we offer an easy online returns process. To start an online return request, kindly click here for more in depth instructions

 

How can I track the status of my return?

As soon as you make an online request for a return, you will receive emails throughout the process. Returns will be processed within 1-14 business days. Store credit will be provided immediately after via email.